$925K Recaptured Through Contract Negotiation & Invoice Audits
- Retail & eCommerce
- Multinational Financial Services Firm
- 8,000
- $1.2B
The Challenge:
The retailer was locked into long-term telecom and UC contracts with outdated rates, redundant services, and minimal reporting. They were also unaware of numerous billing errors that had accumulated over three years.
Our Solution:
Verticle renegotiated all active contracts, implemented an invoice audit system, and replaced legacy voice services with a modern UCaaS platform. We introduced a reporting dashboard to track service usage and costs in real time.
The Result:
- $925,000 in total savings and credits recouped
- Replaced 1,200 analog lines with SIP and wireless failover
- Recovered $312K in overcharges and billing errors
- Negotiated flexible terms and scalable service bundles